Copeland Furniture
Website: copelandfurniture.com

Effective Date: January 1, 2026

Overview

T. Copeland & Sons Inc. dba Copeland Furniture (“Copeland,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit copelandfurniture.com (the “Website”) or otherwise interact with us online.

By using the Website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information about you in the following ways:

A. Information You Provide Voluntarily

You may provide personal information when you:
• Submit forms (including the “Ask a Question” form)
• Contact us by email, phone, or mail
• Request product information or customer service
• Provide messages, questions, or feedback

This information may include:
• Name
• Email address
• Mailing address
• Phone number
• Any information you include in your message or inquiry

B. Information Collected Automatically

When you visit our Website, we may automatically collect certain information, such as:
• IP address
• Browser type and device information
• Operating system
• Pages viewed and links clicked
• Approximate location derived from IP address
• Date/time stamps
• Referring/exit pages

This information helps us operate, maintain, and improve the Website.

C. Cookies and Similar Technologies

We may use cookies, pixels, tags, and similar technologies to:
• Enable Website functionality
• Improve site performance
• Analyze traffic and usage patterns
• Remember user preferences

You can adjust cookie preferences in your browser settings. Disabling cookies may limit functionality of certain Website features.

2. How We Use Your Information

We may use information collected for purposes including:
• Responding to inquiries and customer requests
• Providing customer service and support
• Improving Website performance and user experience
• Sending communications you request
• Maintaining internal records
• Protecting the security and integrity of our systems
• Preventing fraud, abuse, and unauthorized activity
• Complying with legal obligations

3. How We Share Your Information

We do not sell your personal information.

We may share information in limited circumstances, including:

A. Service Providers

We may share information with third-party vendors that assist us with business operations, such as:
• Website hosting
• Website analytics tools
• Form processing and storage systems
• Email communications or customer service systems

These vendors are authorized to use personal information only as necessary to provide services to us.

B. Legal Compliance

We may disclose information to comply with applicable laws, regulations, legal process, or governmental requests.

C. Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, information may be transferred as part of that transaction.

4. Your Choices and Privacy Rights

A. Opt-Out of Data Collection / Request Removal

If you want to opt out of form submissions, request that we delete your information, or ask questions about your information, you may contact us through:

Ask a Question page:
Click to: Ask a Question

Or contact us directly:

Copeland Furniture
156 Industrial Drive
Bradford, VT 05033 USA
Phone: +1 (802) 222-9282
Email: customerservice@copelandfurniture.com

We will respond consistent with applicable law and operational requirements.

B. Marketing Communications

If you receive promotional emails from us, you may opt out by using the unsubscribe link in the email or contacting us using the information above.

5. Data Retention

We retain personal information only as long as necessary to:
• Respond to inquiries
• Provide requested services
• Maintain business records
• Comply with legal obligations
• Resolve disputes and enforce agreements

Retention periods vary depending on the nature of the information and applicable requirements.

6. Security of Your Information

We take reasonable administrative, technical, and physical measures designed to protect personal information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

7. Children’s Privacy

Our Website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe we may have collected such information, please contact us and we will take appropriate steps to remove it.

8. Third-Party Websites and Links

The Website may contain links to third-party websites (for example, social media platforms or external resources). We are not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of those websites.

9. International Visitors

Our Website is operated from the United States. If you access the Website from outside the U.S., you understand that your information may be processed and stored in the United States and other jurisdictions where our service providers may operate.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated Effective Date and will be posted on this page. Your continued use of the Website after changes are posted indicates your acceptance of the updated Privacy Policy.

11. Contact Us

If you have questions, requests, or concerns regarding this Privacy Policy or your personal information, please contact:

Copeland Furniture
156 Industrial Drive
Bradford, VT 05033 USA
Phone: +1 (802) 222-9282
Email: info@copelandfurniture.com
Click to: Ask a Question